Frequently Asked Questions

  • 1

    How long will dog grooming take ?

    Depending on the size of your dog. Small dogs will take at least 1 hour whereas a big dog can take up to 2 hours. These times are to include washing, and clipping your dog. If your dog is just booked in for a wash this can take half the time.

  • 2

    What Shampoo do you use ?

    At clean Cut Mutt we a product called "Isle of Dogs". These shampoos are used by professional groomers worldwide and are gentle on the skin while leaving the coat perfectly clean.

  • 3

    Can I Stay and Watch ?

    Unfortunately for the dogs best interest we do not allow owners to stay and watch. Mona-Lisa works with very sharp equipment and when the dog can see its owner they often jump around.

  • 4

    Do you Cut the Dogs Nails ?

    Yes Mona-Lisa is capable of cutting all breeds nail being large or small, in fact nail trimming in included in all grooming done at Clean Cut Mutt.

  • 5

    How often does my dog need grooming ?

    Dogs with long hair that requires clipping generally need to be professionally groomed every 8-10 weeks.

  • 6

    My dog has bitten a groomer in the past , can you still groom him/her ?

    As Mona-Lisa has been grooming for over 10 years, she has come across dogs with all sorts of personalities. She is happy to groom your special needs dog but please tell her in advance as she can allocate extra time if need be.

  • 6

    Do you use warm water ?

    Yes we defiantly use warm water, not only is it comfortable for the dog, warm water cleans the coat much better.

  • 7

    Other groomers always shave my dog, can you leave it long?

    Mona-Lisa can leave your dogs coat as long as you would like as long as it is not matted. Once the coat is matted there is very little anyone can do to keep the length. This is why it is very important to brush you dog at home in between visits. At your next appointment Mona is happy to give you a quick lesson in brushing.

  • 8

    Do you Groom Cats ?

    No unfortunately Mona is not equipped to groom cats. We recommend using an experienced cat groomer.